It’s a good feeling to know precisely to whom you can turn if the worst comes to the worst. With BMW Roadside Assistance, a competent contact is just one call away – and in fact around the clock, 365 days per year.
In expert hands around the clock: enjoy maximum driving pleasure, safety and convenience with your BMW. Our BMW Breakdown Assistance makes sure you’re also well taken care of in emergencies. Just contact the hotline of BMW Breakdown Assistance if you need on-the-spot roadside assistance: we’ll send a BMW Servicemobile straight out to you or arrange for roadside assistance through selected cooperation partners. If necessary, we’ll also organise a taxi or hotel reservation for you.
Do you have any queries regarding BMW Roadside Assistance? If so, please contact any Authorised BMW Service Centres in Brunei.
If the circumstances require, we will also meet the costs of your return travel home air – up to the maximum amount stated above.
If you incur costs for the collection of your vehicle, we will cover these up to the maximum amount stated above. If necessary, we will organise for the vehicle to be returned home on your behalf, subject to the repair taking more than three working days from the time of the vehicle’s arrival in the workshop to its anticipated time of completion. Additional fees such as cross-border tolls are not covered during vehicle transport.
* Note on this service: the costs of multiple separate services provided for your seamless mobility can only be reimbursed up to an overall maximum amount of BND500 per breakdown. Eligibility for onward travel (plane and airfare) and accommodation is exclusive to cases outside of Brunei, within East Malaysia (Sabah and Sarawak) at a minimum of 100km from the Brunei-Malaysia border.
The fast, expert support from BMW Accident Assistance gives you as much relief as possible when it counts – and ensures that you and your BMW are excellently looked after, even in exceptional circumstances.
When you call BMW Accident Assistance, you are provided with clear instructions on how to behave at the scene of the accident. We can assist to call the police on your behalf, contact the nearest Authorised BMW Service Centres and, if necessary, organise a tow-away service. However, all costs will be borne by the customer, unless otherwise stated.
To help us organise our assistance for you in the most efficient way, please state your name, your BMW model as per the vehicle registration document and your current position when calling
Supreme quality, optimum value retention – technological advances mean that repairing BMW vehicles is becoming an increasingly sophisticated affair. Only your approved BMW Bodyshop will be able to fully meet this demand. Highly qualified specialists restore your BMW technically and visually to its original condition and ensure it meets all crash test specifications. Original BMW Parts are used exclusively during the repair of your vehicle. If your BMW needs paintwork repairs, this is done using environmentally friendly paint from the approved BMW Paint.